2. Sourcing & Supply Chain

From the first material to the moment a product reaches you, we take the impact of each step into account. This second pillar focuses on responsible partnerships and transparent practices throughout the supply chain. We work with trusted suppliers who share our values, which supports careful handling of products with consideration of both people and the environment. Through carefully chosen packaging and mindful shipping, we aim to minimise our footprint and support value beyond the product itself.

CO₂ Footprint

This page introduces the four impact areas that guide our approach to responsibility and describes our product certifications and the design principles guiding our product development. It also provides a link to our full ESG (Environment, Social and Governance) report.

Packaging & Shipping

We do our best to make our packaging as sustainable as possible. We use recycled cardboard, paper tape and honeycomb cardboard for protection whenever we can. However, paper and reused materials are not always strong enough to protect furniture safely during transport. For that reason, we sometimes need to use foam or other plastic-based materials, although we keep this to a minimum and only use it where more sustainable alternatives cannot provide sufficient protection.

We choose local packaging suppliers whenever possible to reduce transport distances and environmental impact. We know that there is still room for improvement and are continuously testing new materials and methods to reduce our impact further.

To guide our ongoing efforts, we have formulated the following goals for our packaging: Reduce the use of plastics and explore sustainable alternatives. Increase the use of recycled and upcycled materials.

3. People & Partnerships

Our commitment to sustainability extends beyond materials and processes and also includes people and partnerships. This pillar reflects our dedication to fostering ethical, inclusive and socially responsible practices, both within our organization and across our value chain.

We work with trusted partners who share our values and craftsmanship standards. From sourcing alpaca wool in the Andes region of Bolivia to producing finished items in Europe, every partnership is chosen with care. 

Social Responsibility

Social impact is a key aspect of our sustainability approach. We prioritize practices that respect human rights, preserve traditional craftsmanship and support small-scale, family-owned businesses.

By engaging with cooperatives and social enterprises, we help strengthen local economies, protect indigenous rights and ensure fair and responsible working conditions across our supply chain. Through these collaborations, we strive to generate lasting social value by recognizing that sustainability involves both people and materials. 

4. Identity & Customer Journey

Our commitment to sustainability further extends to how we connect with our customers. This impact area reflects our dedication to clear communication, transparent product choices and fostering long-term relationships built on trust and responsible design.

Durability

Our products are created to last, based on ecological quality and timeless design. We support slow living by producing small, carefully considered batches each year, rather than chasing quantity or frequent new launches. This approach helps counteract the throwaway culture and ensures that our natural materials and designs endure over time.

Our products are designed to be appreciated for many years, potentially across generations. We aim to create items that become lasting design classics. We provide guidance on care and maintenance, supporting responsible use and helping customers make informed decisions about our products. 

Guarantee

To support long-term use, we offer a five-year guarantee across our entire collection in reflection of our commitment to quality and responsible business practices. Read more about our guarantee under Warranty LINK.

Economic and Social Value

We strive to build a profitable and sustainable business while minimising our environmental impact. We also aim to generate social value by supporting fair working conditions, local craftsmanship and responsible sourcing throughout our supply chain.

Through our brand, we try to communicate the importance of conscious consumption and encourage customers to choose high-quality alternatives at competitive prices. 

FSC®

At Form & Refine, wood is our most important material, valued for its strength, warmth and longevity. We recognize the responsibility that comes with using a natural resource and work to ensure that our sourcing supports sustainable forest management and long-term availability.

We use FSC®-certified wood for many of our products in oak, pine and beech, and our goal is that all wood used in our production will be FSC®-certified. Form & Refine is FSC®-certified under the number SCS-COC-005763-DX (FSC® C132484). Ask for our FSC®-certified products. The FSC® certification provides a framework for traceability and responsible forest management in accordance with international standards, helping us maintain high standards across our supply chain and ensuring that the wood can be traced back to responsibly managed forests.

The introduction of the EU Deforestation Regulation (EUDR) marks an important shift from voluntary responsibility to mandatory requirement. We are working closely with our suppliers to prepare for this regulation to ensure that we can provide the required data to document the origin of the wood used in our products.

Wood remains at the core of our design philosophy as a renewable, durable and tactile material that connects our products to nature while reminding us of the need to preserve it for future generations. 

ESG